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Recession? What Recession!My Mission Statement

The 2008/09/10/11/12 recession is forcing every business to look hard at its costs and insurance is no exception.

"In order to excel as a company, one needs to optimise performance".

I like to compare it to a stool if the 3 legs are not equal and balanced it will not be able to perform its purpose to a level of ultimate satisfaction.

THE STOOL EFFECT - the 3 most important factors of a company

 

THE VISION FOR THE COMPANY

1) COMPANY - There is a style that is engrained from the top, Directors, Managers, etc., which would produce an invisible bearing on the causes and effects running through a company. The vision of the company is known by the employees but unfortnately they can struggle with how it links to their roles and how to contribute to it.

• Leadership and Management skills
• Team Development
• Communication skills
• Mediation - prevention of conflict is the most effective way of maintaing strong relationships

'Good people do not leave their company they leave their line manager!'

WORKING THE VISION PERFECTLY

2) PEOPLE - Employees are the most import asset of a company, they are the engine that keeps it running.  Human resources management has focussed on the well-being of employees by monitoring and increasing employee satisfaction, a healthy work atmosphere and good productivity.

• Motivation - a motivated employee works up to 60% more effectively than a demotivated employee
• Absenteeism - UK plc is suffering from absenteeism, a disease that is draining PROFITS and preventing businesses from performing at peak
• Stress Management - the cost to the economy runs into the billions. Employees and employers both stand to benefit from reducing workplace stress costs. In Europe it is the 2nd most common cause of worker illness and UK's fastest growing cause of employee absence.
• Other factors such as; ill health, bullying, alcoholism, drugs, over work and depression are prevalent in influencing a companies overall performance.

'If companies calculated the true cost of poor recruiting decisions of managers and leaders they would definitely work much harder to prevent them.'

PRODUCING THE VISION

3) PRODUCTS/SERVICES - It is vital that the correct products and services are on offer to the market the company has chosen to target, if they are to achieve their objectives as a company.  It is important to have measures in place that will keep the 'finger on the pulse' to be aware of the trends and needs of their market and to be in a position to fulfill them.

It is important for companies to gain an insight into the factors that contribute to their success, and to show these factors in a measurable way, to improve their performance. Large and medium-sized companies, including those that operate internationally, benefit from results-oriented approaches to keep their company moving in the right direction for continued success benefiting employer, employee and hence, their clients/customers.

Employee engagement can improve retention, easier recruitment for the best employers and better morale which in turn leads to the company optimising their PROFITS.

• What vision does your company have for the experience of your customers?
• What does your company do to make the experience different to your competitors?
• What does this vision really mean to your employees in their every day work duties?
• What do you do to make sure your employees live and breath this vision?
• What do you do to measure if this vision is being achieved for the customer/client/employee?